> ## Documentation Index > Fetch the complete documentation index at: https://docs.usertick.com/llms.txt > Use this file to discover all available pages before exploring further. # Question types > The 25 question types, what each one is for and the options it offers. File upload, screenshot and signature questions need the Starter plan; every other type is on every plan. **Add question** in the editor opens **Select a question type**, which groups the 25 types under **Scale**, **Choice**, **Text** and **Custom**, each with a live sample. A survey can mix as many types as it needs, and a question's type can be changed after it is added. Every type is available on every plan except **File upload**, **Screenshot** and **Signature**, which need the Starter plan or above. The same applies to the file and screenshot buttons on a text question. After a move to the Free plan, a published survey keeps these questions until it is published again. Any question can be **Required**, and any question in a step-by-step or chat survey can have a **Time limit**. ## Scale ### NPS The standard 0 to 10 question about how likely respondents are to recommend you. Usertick calculates the Net Promoter Score on the [Results](https://docs.usertick.com/results/metrics.md) page: the share of promoters (9 to 10) minus the share of detractors (0 to 6). ### Rating **Stars**: a star rating with 2 to 7 stars and optional labels under the low and high ends. A 5-star rating works as a CSAT question, and Usertick calculates the CSAT score from it. ### CES How easy a task was for the respondent, on an effort scale of up to 7 points. Usertick reports the average effort score alongside NPS and CSAT. ### Slider A slider between two ends, 0 to 100 by default, for questions about how much or how often. ### Big scale A large 1 to 10 scale for touch screens, with a stepper and a live readout. It records the same data as a plain scale. ### Ruler A tick ruler with a unit, for amounts and durations such as minutes, miles or a price. The top end can be open, so the last mark reads as "90+", for example. ### Mood dial A draggable wheel of faces for rating mood. Respondents turn the wheel until the matching face is under the pointer, or step through with the arrows. ## Choice ### Yes / No Two buttons for yes and no, with labels you can change. ### Multiple choice A list of options that allows one answer or several (**Multi select**). Options can include an "Other" answer with free text, and **Shuffle options** shows them in a random order for each visitor while "Other" stays last. ### Dropdown A compact list for long option sets, such as country, team size or industry. ### Emoji A row of faces that captures mood in one selection. ### Ranking Respondents put options in order of preference by dragging them, or with each option's **Move up** and **Move down** buttons on a touch screen or keyboard. ### Matrix Several rows rated on the same column scale, such as a rating for each of several features. ### This or that A choice between two options, one pair at a time, for quick preference tests between names, layouts or benefits. ### Points allocation Respondents split a fixed number of points across the options. **Total points** is 100 by default and can be set from 10 to 1,000, and **Minimum per bucket** and **Maximum per bucket** can limit each option. Because the total is fixed, the answers show real trade-offs between priorities. ## Text ### Open text **Text**: an open answer in the respondent's own words. Open-text answers are read for their theme and type, which the [Results](https://docs.usertick.com/results/overview.md) page and the [inbox](https://docs.usertick.com/results/inbox.md) use. **Allow screenshot** and **Allow file upload** add buttons below the text field (Starter plan and above). ### Number A validated number with an optional unit and range, such as team size or monthly spend. ### Contact details **Contact**: name, email, phone or company fields, in any combination, so a survey can end by asking how to follow up and the response is linked to a real person. ### Date A date, a time or both, set under **Date format**. The widget draws its own calendar in the survey's theme, and a date can also be typed in the order the survey's language writes dates. A time is typed into hour and minute boxes that follow the language's 12-hour or 24-hour clock. **Earliest date** and **Latest date** limit which days can be selected. ## Custom ### Message screen A title and a short message, with an optional icon or picture, placed anywhere in the survey. As the first step it works as a welcome screen with a start button. It collects no answer, and the progress bar does not count it. ### File upload Images or PDFs that respondents drop in or select from their device. Usertick stores the files, and they open from the response in the inbox. ### Screenshot A capture of the page the respondent is on, for bug reports and visual feedback. ### Signature A signature drawn with a mouse or by touch, for consent and confirmation flows. ### Consent A single checkbox for permission, with links to your terms. ### Call to action A button that opens a page, with an option to decline. > [!TIP] > > A short message screen at the start often improves completion on longer surveys, since people who select the start button usually finish. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.