> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usertick.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Keyboard shortcuts

> Open the search and the AI Assistant, jump between sections, search a list, work through the inbox, publish a survey and edit a workflow from the keyboard.

The dashboard has keyboard shortcuts for moving around and for the actions people repeat most. This page writes them for Windows and Linux. On a Mac, press <kbd>Cmd</kbd> wherever it says <kbd>Ctrl</kbd>.

When the cursor is outside a text field, <kbd>?</kbd> opens **Keyboard shortcuts**, the same list inside the dashboard. The list leaves out the shortcuts your role can't use.

## On every page

| Shortcut | What it does |
| - | - |
| <kbd>Ctrl</kbd> <kbd>K</kbd> | Opens or closes **Search**, the search box at the top of the page. |
| <kbd>Ctrl</kbd> <kbd>J</kbd> | Opens or closes the **AI Assistant** beside the page. |
| <kbd>/</kbd> | Moves the cursor to the search of the list on the page. |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>C</kbd> | Starts a new survey. |
| <kbd>?</kbd> | Opens **Keyboard shortcuts**. |
| <kbd>Esc</kbd> | Closes the open dialog or menu. |

<kbd>/</kbd> and <kbd>?</kbd> work while the cursor is outside a text field. When a dialog with its own search is open, <kbd>/</kbd> moves to that search. <kbd>Ctrl</kbd> <kbd>J</kbd> works in a text field too, but not while a dialog such as the survey editor is open.

## Go to a section

Hold <kbd>Ctrl</kbd> <kbd>Shift</kbd> and press the section's letter.

| Shortcut | Section |
| - | - |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>H</kbd> | **Overview** |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>S</kbd> | **Surveys** |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>R</kbd> | **Results** |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>D</kbd> | **Dashboards** |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>I</kbd> | **Inbox** |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>M</kbd> | **Email** |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>F</kbd> | **Workflows** |
| <kbd>Ctrl</kbd> <kbd>,</kbd> | **Settings** |

<kbd>Ctrl</kbd> <kbd>,</kbd> opens **Settings** without <kbd>Shift</kbd>. The jump to **Workflows** works only for roles with the **Manage workflows** permission. The section keys don't work while a dialog is open.

## Results

| Shortcut | What it does |
| - | - |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>E</kbd> | On a survey's results page, opens that survey in the editor. |

Opening the editor needs the **Manage surveys** permission.

## Search

These keys work while **Search** is open. Typing filters the commands and finds surveys, folders and dashboards by name.

| Shortcut | What it does |
| - | - |
| <kbd>↑</kbd> <kbd>↓</kbd> | Moves through the list. |
| <kbd>Enter</kbd> | Opens the result or runs the command under the cursor. |
| <kbd>Esc</kbd> | Closes the search. |

## AI Assistant

These keys work while the **AI Assistant** is open.

| Shortcut | What it does |
| - | - |
| <kbd>Enter</kbd> | Sends the message. |
| <kbd>Shift</kbd> <kbd>Enter</kbd> | Starts a new line. |
| <kbd>Esc</kbd> | Stops the answer that is being written. While you select something on the page, cancels the selection. |

## Survey editor

| Shortcut | What it does |
| - | - |
| <kbd>Ctrl</kbd> <kbd>Enter</kbd> | Does what the main button in the header does: **Next step**, and on the last step **Publish**, **Publish changes** or **Send**. |
| <kbd>Ctrl</kbd> <kbd>S</kbd> | Saves the draft now. |
| <kbd>Esc</kbd> | Closes the editor. |

The editor also saves every change as a draft on its own, so <kbd>Ctrl</kbd> <kbd>S</kbd> is never required. See [The editor](https://docs.usertick.com/surveys/editor.md).

## Inbox

Hold <kbd>Ctrl</kbd> <kbd>Shift</kbd> and press the key.

| Shortcut | What it does |
| - | - |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>J</kbd> | Moves to the next response. |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>K</kbd> | Moves to the previous response. |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>Enter</kbd> | Opens the response on its own page. |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>E</kbd> | Resolves the response. |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>A</kbd> | Archives the response. |
| <kbd>Ctrl</kbd> <kbd>Enter</kbd> | In the note box, adds the note. |

Resolving, archiving and writing a note need the **Manage responses** permission. See [The inbox](https://docs.usertick.com/results/inbox.md).

## Workflow editor

These keys work in the workflow editor while the cursor is outside a text field.

| Shortcut | What it does |
| - | - |
| <kbd>Ctrl</kbd> <kbd>Z</kbd> | Undoes the last change. |
| <kbd>Ctrl</kbd> <kbd>Shift</kbd> <kbd>Z</kbd> | Redoes the change that was undone. <kbd>Ctrl</kbd> <kbd>Y</kbd> does the same. |
| <kbd>Delete</kbd> | Deletes the step or connection selected on the canvas. <kbd>Backspace</kbd> does the same. The trigger can't be deleted. |

Editing a workflow needs the **Manage workflows** permission. See [Workflows](https://docs.usertick.com/workflows/overview.md).

## Notes and support messages

In a note box and in a message to support, <kbd>Enter</kbd> starts a new line and <kbd>Ctrl</kbd> <kbd>Enter</kbd> sends what you wrote, the same as the button under the box.


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